The problem you know all too well
According to BITKOM estimates, a trade business receives between 8 and 25 calls per day. A significant portion comes in when no one can answer — on-site, at a client appointment, after hours, or on the weekend. Every missed call represents, on average, €150–400 in job value that walks straight to a competitor.
The usual workarounds only go so far: voicemail doesn't get checked, answering services start at €300/month and don't know your business, and a part-time receptionist quickly runs to €1,500+/month when you factor in employment costs.
What Talura does for trade businesses
Take job requests
The customer describes the problem, Talura asks for the address, preferred time slot, and how urgent it is. Everything lands structured in your inbox — you schedule it when it suits you.
Route emergencies
"Burst pipe," "no power," "heating's out" → Talura recognizes urgency and forwards the call directly to your mobile. Everything else: structured and logged.
Organize callbacks
No more sticky notes, no lost messages. Every callback request with a time window goes straight to your phone — via WhatsApp, email, or into your trade software.
Qualify quotes
Someone wants a quote? Talura asks about the property type, trades needed, timeline, and budget — so you only talk to real prospects, not price shoppers.
Getting started with Talura
- Create your account and choose the Trades template (already pre-configured with the right questions).
- Enter your company details, trades, and emergency number.
- Set up call forwarding to your Talura number — no new SIM, no hardware.
- Make a test call. If anything needs tweaking, adjust the questions and go live instantly.
Frequently asked questions from tradespeople
Can the AI detect emergencies?
Yes. The agent is trained to recognize keywords like "burst pipe," "power outage," or "no heat" and immediately forward the call to an emergency number you configure. All other requests are logged in a structured format.
What does it cost for a trade business?
The Talura subscription starts at €29/month. On top of that, telephony fees (€1–3/month base + ~€0.01/min) and AI usage fees (typically €0.02–0.10/min) apply. For a two-person operation, total costs usually land between €40 and €80/month.
Do customers need to know they're talking to an AI?
Yes. Under the EU AI Act and consumer protection law, a transparency disclosure is mandatory. Talura plays it automatically at the start of every call — and you can customize the wording.
How does the job info reach me?
By email or WhatsApp immediately after the call. Optionally, every call lands in structured form inside your trade management software (Simpla, MeinBüro, and others via API).
Does it stay GDPR-compliant?
Yes — conversation data is stored on European servers, IP addresses are hashed, and phone numbers are encrypted. A data processing agreement (DPA) is generated automatically. Details in the Privacy section.
Also a good fit for neighboring trades
Auto Repair & Dealership
Workshop appointments, repair status updates — a sister industry with the same call-handling patterns.
Property Management
If property managers are a regular source of work — a dedicated page from the manager's perspective.
Real Estate
Renovation and refurbishment requests from agents — structured intake for every inquiry.
→ What is an AI phone assistant? (Guide)→ Browse all industry templates
Start your free trial today
100 minutes free – one time. No credit card, no subscription, no auto-renewal. AI API costs are billed through your own provider keys — Talura does not subsidize API costs. Paid plans cancel monthly.
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